Feature Requests
Feature request tracking software
A feature request tool where users submit ideas, vote on what matters, and get notified when you ship. Stop losing requests across emails, Slack threads, and support tickets.
QuackbackSlack notifications for new feedback
Get notified in Slack when users submit new feedback or vote on ideas.
Custom domain support
Allow teams to host their feedback board on their own domain.
CSV export for feedback data
Allow admins to export all feedback data for analysis in spreadsheets.
What it does
Everything you need to close the loop
Centralized request boards
One place for all feature requests. Users submit and vote directly on your feedback board instead of emailing you. No more requests scattered across email, Slack, and support tickets.
Status tracking tied to your roadmap
Move requests from Under Review to Planned to In Progress. Every status change syncs with your public roadmap so users can see what you are building next.
Automatic notifications when you ship
Voters get notified when their requested feature ships. Close the feedback loop without lifting a finger. Users see you listen, and they keep coming back.
Demand signals you can trust
Vote counts surface real demand instead of the loudest voice in the room. Sort by votes, newest, or trending to identify what matters most right now.
Connects to your existing tools
Feature requests flow into the tools your team already uses. Sync with Slack for instant alerts, create Linear or Jira issues from top requests, and link GitHub PRs to close the loop.
Workflow
Feature request management workflow
A feature request tracker only works if it connects collection to delivery. Here is how teams use Quackback to manage the full lifecycle.
- Collect requests from your feedback board, widget, or integrations
- Triage in the admin inbox — tag, assign, and set statuses
- Track demand with vote counts and trending algorithms
- Link top requests to your public roadmap
- Ship and auto-notify every user who asked for it
Collect
Board, widget, Slack, email
Triage
Inbox, AI categorization, dedup
Prioritize
Votes, RICE scoring, tags
Build
Roadmap, Jira/Linear sync
Notify
Changelog, email, status update
FAQ
Frequently asked questions
What is the best feature request tracking tool?
The best feature request tool depends on your needs. Quackback is open source, includes voting, status tracking, and automatic notifications. It connects to Jira, Linear, GitHub, and Slack. You self-host it with no per-user limits.
How do you manage feature requests?
Collect requests in a centralized board where users can vote. Triage incoming requests in the admin inbox, tag and categorize them, then link the highest-priority items to your roadmap. Notify users when their requests ship.
How do you prioritize feature requests?
Use vote counts as a demand signal. Combine votes with effort estimates using a framework like RICE or weighted scoring. Quackback surfaces trending requests and lets you sort by votes, newest, or momentum to identify what matters most.
Can users track the status of their requests?
Yes. Each request has a visible status that updates as it moves through your workflow — from submitted to under review, planned, in progress, and shipped. Users receive email notifications at each status change.
Is there a free feature request tracker?
Quackback is free and open source under the AGPL-3.0 license. Self-host it on your own infrastructure with unlimited users, boards, and requests. There are no feature gates or premium tiers.
Stop guessing what to build next
Deploy Quackback in minutes. Start collecting the feature requests your users actually care about. Free and open source.
Get started