QuackbackOctober 6, 2026
October 6, 2026
Introducing Dark Mode
Dark mode is here. Turn it on in Settings > Appearance, or let your system preference decide. Text and controls also have stronger contrast, so everything is easier to read.
Complete
Hear what customers want. Ship it. Tell them.
Open-source customer feedback software: a feedback board, public roadmap and changelog, with live chat, a help center and a status page built in.
Start collecting feedback today
- Free plan, no card needed
- 14-day trial of every paid plan
- Open source. Self-host with Docker
The widget your customers see inside your app.
Feedback
Review
Status
Board
Tags
One place from request to release
Customers post and vote
A feedback portal for your customers and a widget inside your web, iOS and Android apps. AI duplicate detection keeps votes together on one request.
Explore feedbackA
Acme CorpPN
Boards
Powered by Quackback
Plan on a public roadmap
Prioritize by votes, then send the work to Linear, GitHub, Jira or another tracker. When the issue moves, the request's status keeps up, automatically or after a quick review.
Explore the roadmapA
Acme CorpPN
Roadmap
See what we're working on and what's coming next.
Planned84
323
284
256
136
In Progress67
194
145
124
85
Complete41
289
118
118
115
Tell everyone who asked
Publish a changelog entry, link the requests it ships, and their voters are notified.
Explore the changelogA
Acme CorpPN
Changelog
Stay up to date with the latest product updates and shipped features.
September 24, 2026
September 24, 2026
Offline mode for field teams
Drafts now save on the device and sync the moment you are back online.
Complete
September 12, 2026
September 12, 2026
Slack Integration Now Available
Connect your workspace to Slack to hear about new feedback, votes and status changes as they happen. Send each board to its own channel so the right team sees it.
September 2, 2026
September 2, 2026
Invoice templates are here
Save your layout, logo and payment terms once and reuse them on every invoice.
Complete
Support that knows what customers asked for
Live chat, email and tickets share one inbox with your feedback, so a conversation can become a vote on a request. Quackback AI answers customers around the clock and hands off to your team.
Explore the inboxAll conversations
Priya Natarajan
Open
Hi team! We're rolling Acme out to ~400 people at Northwind next month, and our field teams need calendar sync before we go live. Is it on the roadmap, and is there a rough timeline?
Hi Priya! Calendar sync is in progress right now, and Google and Outlook are the first two we're building. I've added Northwind to the request so you'll hear the moment it reaches beta.
Seen
Also built in
See what each plan includesQuackback AIAn agent that answers customers, and a copilot your team can ask anything.
Help centerArticles customers search for themselves, and the source for AI answers.
Status pageIncidents, maintenance and uptime history, with email updates.
25 integrationsSlack, Linear, Jira, Intercom, Zendesk, HubSpot and more.
API, webhooks and MCPConnect your own tools and AI agents.
Import and exportMove over from another tool with a CSV, previewed before anything is written.
10+ languagesPortal and widget, including right-to-left.
Workflows and SLAsRoute and escalate conversations.
Single sign-onSign in with your identity provider, with roles and an audit log.
Open source, so you're never locked in
Quackback is open source under AGPL-3.0, and our cloud runs the same code. Pull your data through the API from Pro up, export the whole workspace on Business and Enterprise, or self-host with Docker and Postgres: every feature, unlimited seats, no license key.
Built in the open by Quackback Ltd.
Flat plans, seats included
One price per workspace, with your team's seats included. Customers, voters and chat visitors never count. Prices shown are billed yearly, or pay monthly. Every paid plan starts with a 14-day trial, no card needed.
Pro
For small teams$29/mo
5 seats · $348/yr- Unlimited boards and posts
- Quackback AI, custom domain, API and MCP
Business
For product and support$59/mo
20 seats · $708/yr- Integrations, workflows and SLAs
- Private boards and moderation
Enterprise
For larger teams$99/mo
Unlimited seats · $1,188/yr- SSO, custom roles, audit log
- 99.9% uptime SLA
Self-host for free with every feature and unlimited seats.
Common questions
What counts as a seat?
Anyone on your team who uses the admin, including pending invites. Need more? Move up a plan, or self-host with unlimited seats.
Can I keep my data on my own servers?
Yes. Self-host the complete product with Docker and Postgres on infrastructure you control. You manage security, backups and upgrades, and can export your data whenever you need it.
Is the self-hosted version limited?
No. It has every feature, including single sign-on, custom roles and the audit log, with unlimited seats and no license key. You cover your own infrastructure and AI provider costs.
Can it replace my support chat as well?
Yes. Live chat, email and tickets are built in. If you only want feedback, switch them off.
Can I move from Canny, UserVoice or another tool?
Yes. Export your posts from your current tool, match them to our CSV template and import them in Settings. You see a preview of every change before anything is written. To bring comments and individual votes too, use the open-source import CLI, which loads them through the REST API (Pro and up on Cloud, or any self-hosted install).
What does Quackback AI cost?
Every plan includes AI usage, from light Copilot use on Free to the most on Enterprise. Extra usage comes in $10 top-ups that carry over, with no per-resolution fees.
Have another question? Talk to the team.