Quackback

Boost customer retention
with smarter feedback loops

Quackback is a product experience platform that helps teams improve user engagement with in-app analytics, guides, and feedback tools.

No credit card required
14-day free trial
Cancel anytime

Project Dashboard

JM

Monthly Active Users

(rolling 30-day)

1.2k +15%

Page views

(event totals)

21k +12%

Surveys shown

750 +25%

Surveys completed

180 +5%

Monthly Active Users over time

30 days
Mar 4Mar 11Mar 18Mar 25Apr 3

Trusted by innovative product teams

InnovateHub
DataForge
CloudStream
SynergySoft
QuantumLeap

User Signups

Trial Conversion Funnel

User Flow

Product Analytics

Understand user behaviorto build better products

Visualize how users interact with your product. Track key metrics, analyze conversion funnels, and explore common user journeys to make data-driven decisions.

Track trends over time

Monitor feature adoption, user engagement, and other key metrics with customizable charts.

Analyze conversion funnels

Identify drop-off points in critical user flows like onboarding, signup, or feature usage.

Explore user journey paths

See the common sequences of actions users take to understand how they navigate your product.

Feedback Collection

Collect feedback at theperfect moment

Get higher response rates with perfectly timed in-app surveys, like understanding why users churn right when they cancel.

Target surveys based on user actions (like cancellation)
Understand churn reasons directly
Gather feedback to improve retention

Cancel Subscription

Are you sure you want to cancel your Pro plan? Your access will end immediately.

Segment Conditions

Event Type: Page view
Path is /account/cancel
within the last 30 Days

Matching Users

198 users
Search users...
User ID NameEmail
7John Doe [email protected]
23Jane Smith [email protected]
154Bob Johnson [email protected]
Showing 3 of 198 matching users

Create user segmentsto take effective actions

Group users based on any behavior or trait. Analyze segment trends, then deliver personalized guides, surveys, or features precisely when they matter most.

Flexible condition builder

Combine events, user properties, and traits with AND/OR logic to create highly specific segments.

Analyze & understand cohorts

Track segment size over time, compare behaviors, and uncover key insights about different user groups.

Deliver targeted experiences

Trigger tailored in-app surveys, contextual guides, or feature announcements to specific user segments.

Everything you need to improveyour product experience

Quackback combines in-app analytics, user guidance, and feedback tools to help you build products users love and stick with.

In-App Analytics

Understand user behavior and track key product metrics without leaving your app.

Guides & Walkthroughs

Onboard new users and drive feature adoption with interactive in-app guides and tours.

Feedback Tools

Capture valuable user feedback with targeted surveys and feedback widgets.

Ready to build better experiences?

Start understanding your users and improving your product today.

Get started for free

No credit card required. 14-day free trial.

Survey software that workswith your tools

Connect customer feedback directly to your workflow with our powerful integrations.

Quick setup

Start collecting customer feedback in minutes with no-code integration setup.

Automated workflows

Route customer satisfaction surveys and feedback to the right teams automatically.

Real-time notifications

Get instant alerts when customers provide feedback or complete surveys.

Slack
Slack
Get instant survey notifications
HubSpot
HubSpot
Sync customer feedback data
Jira
Jira
Create tickets from feedback
Segment
Segment
Track survey responses
Microsoft Teams
Microsoft Teams
Trello
Trello
Salesforce
Salesforce
Zendesk
Zendesk
Intercom
Intercom
Mixpanel
Mixpanel
Zapier
Zapier

Hear From Teams Building Betterwith Quackback

Leading product, growth, and UX teams rely on Quackback to understand users and improve their product experience.

Trusted by innovative companies worldwide

InnovateHub
Tech
DataForge
Analytics
CloudStream
Cloud
SynergySoft
Software
QuantumLeap
AI

Quackback transformed how we understand our users. We can finally close the feedback loop effectively.

J

Jane Doe

Head of Product, InnovateHub

The in-app guides boosted our feature adoption by 30% in the first quarter!

J

John Smith

Growth Lead, DataForge

Gathering targeted feedback is so much simpler now. We're making better UX decisions faster.

A

Alex Johnson

Senior UX Designer, CloudStream

Frequently asked questionsabout our survey software

Learn more about how our customer feedback tools can help you build better products. Need more information? Contact our support team

Join product teams worldwide collecting better feedback

Start collecting customer feedback today

Get actionable insights with customer satisfaction surveys, NPS tracking, and product feedback tools.

Higher response rates

Get 89% more responses than traditional surveys

Faster insights

Reduce time-to-insight by 64% with real-time analytics

Better decisions

Make data-driven product decisions with customer feedback

No credit card required
14-day free trial
Cancel anytime
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