Quackback is a product experience platform that helps teams improve user engagement with in-app analytics, guides, and feedback tools.
Monthly Active Users
(rolling 30-day)
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(event totals)
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Visualize how users interact with your product. Track key metrics, analyze conversion funnels, and explore common user journeys to make data-driven decisions.
Monitor feature adoption, user engagement, and other key metrics with customizable charts.
Identify drop-off points in critical user flows like onboarding, signup, or feature usage.
See the common sequences of actions users take to understand how they navigate your product.
Get higher response rates with perfectly timed in-app surveys, like understanding why users churn right when they cancel.
Are you sure you want to cancel your Pro plan? Your access will end immediately.
What's the main reason for cancelling?
| User ID | Name | |
|---|---|---|
| 7 | John Doe | [email protected] |
| 23 | Jane Smith | [email protected] |
| 154 | Bob Johnson | [email protected] |
Group users based on any behavior or trait. Analyze segment trends, then deliver personalized guides, surveys, or features precisely when they matter most.
Combine events, user properties, and traits with AND/OR logic to create highly specific segments.
Track segment size over time, compare behaviors, and uncover key insights about different user groups.
Trigger tailored in-app surveys, contextual guides, or feature announcements to specific user segments.
Quackback combines in-app analytics, user guidance, and feedback tools to help you build products users love and stick with.
Understand user behavior and track key product metrics without leaving your app.
Onboard new users and drive feature adoption with interactive in-app guides and tours.
Capture valuable user feedback with targeted surveys and feedback widgets.
Start understanding your users and improving your product today.
Get started for freeNo credit card required. 14-day free trial.
Connect customer feedback directly to your workflow with our powerful integrations.
Start collecting customer feedback in minutes with no-code integration setup.
Route customer satisfaction surveys and feedback to the right teams automatically.
Get instant alerts when customers provide feedback or complete surveys.
Leading product, growth, and UX teams rely on Quackback to understand users and improve their product experience.
Trusted by innovative companies worldwide
“Quackback transformed how we understand our users. We can finally close the feedback loop effectively.”
“The in-app guides boosted our feature adoption by 30% in the first quarter!”
“Gathering targeted feedback is so much simpler now. We're making better UX decisions faster.”
Learn more about how our customer feedback tools can help you build better products. Need more information? Contact our support team
Get actionable insights with customer satisfaction surveys, NPS tracking, and product feedback tools.
Get 89% more responses than traditional surveys
Reduce time-to-insight by 64% with real-time analytics
Make data-driven product decisions with customer feedback
