Quackback
User Engagement

Help users discover your product with guided tours

Create interactive step-by-step tours that help users understand complex workflows and discover your most valuable features.

Step 2 of 4
Project Management
2

Track all your projects and team progress in one place with our intuitive dashboard.

Powerful features for effective guidance

Our guided tour system gives you all the tools you need to create engaging, interactive product tours.

Interactive Spotlight Elements

Highlight UI elements with tooltips, spotlights, and overlays that focus user attention exactly where needed.

Multi-step Flows

Create comprehensive tour sequences with branching logic based on user actions or choices.

No-code Tour Builder

Design and deploy tours using our intuitive visual editor without writing a single line of code.

Progress Tracking

Track completion rates and analyze where users drop off to optimize your tour experience.

User Segmentation

Target specific user segments with relevant tours based on role, behavior, or account type.

Seamless Integration

Implement with a few lines of code in your React, Vue, or plain JavaScript applications.

When to use guided tours

Strategic guided tours can dramatically improve activation and adoption at key moments in the user journey.

User Onboarding

Guide new users through your product's essential features and help them experience their first 'aha moment' quickly.

  • First-time user welcome experience
  • Core feature discovery and activation
  • Account setup and customization
  • Initial workflow completion
  • Success milestone achievements

Feature Announcements

Showcase new or updated features with interactive walkthroughs to drive awareness and adoption.

  • New feature introduction and context
  • Step-by-step usage walkthroughs
  • Integration with existing workflows
  • Advanced capabilities demonstration
  • Update announcements with guided migration

Simple implementation, powerful results

Creating effective guided tours is easy with our intuitive platform and flexible integration options.

1

Define Tour Objectives

Identify key features you want users to discover and determine success metrics.

2

Design the Flow

Create concise, focused steps that highlight one element at a time. Keep tours under 5 steps for best results.

3

Configure Triggers

Determine when tours should appear based on user actions, page visits, or time-based events.

4

Test and Iterate

Analyze completion rates and user feedback to continuously refine your tours for maximum impact.

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Simple API Integration

// Creating a new guided tour
const tour = await client.tours.create({
  name: 'Onboarding Tour',
  steps: [
    { 
      target: '#dashboard-overview',
      title: 'Welcome to your Dashboard',
      content: 'This is where you can track all your projects',
      placement: 'bottom' 
    },
    { 
      target: '.project-card',
      title: 'Project Management',
      content: 'Track all your projects here',
      placement: 'right'
    },
    // Additional steps...
  ],
  triggers: {
    events: ['first-login', 'manual-activation'],
    userSegments: ['new-users', 'trial-users']
  }
});

“After implementing guided tours, our feature adoption increased by 47%, and customer support inquiries dropped by 30%. New users understand our platform much faster and engage with our core features more quickly.”

Elizabeth Bennett
Director of Product, CloudSuite

Ready to improve feature discovery?

Start building interactive guided tours that help users get the most out of your product.