User segmentation allows you to target specific groups of users with relevant surveys, leading to more accurate and actionable feedback. This guide will walk you through the process of setting up and using user segmentation in Quackback.
Understanding User Segmentation
User segmentation involves dividing your audience into groups based on shared characteristics or behaviors. This allows you to:
- Target surveys to specific user groups
- Personalize survey content
- Analyze feedback in the context of user segments
Setting Up User Segments
- In your Quackback dashboard, navigate to "Audience" > "Segments".
- Click "Create New Segment".
- Define your segment using available criteria.